Here’s some of the information we collect:
Account Information includes your name, address, telephone number, e-mail address, service-related details such as payment data, security codes, service history and other information like that;
Network Performance & Usage Information tells us how you use our networks, our products and our services, and how well our equipment and networks are performing;
Web Browsing & Wireless Application Information tells us about the websites you visit and the mobile applications you use on our networks;
Location Information tells us where your wireless device is located, as well as your ZIP-code and street address;
TV Viewing Information tells us about which programs you watch and record and similar information about how you use our video services and applications.
Bullet points #3, #4, and #5 I find highly intrusive. Bullet #2 makes me uneasy because it’s so vague.
My second recourse is to lobby for legislation that restricts these types of intrusive information collection.
I believe privacy means that what I do in my home is my own business — that includes how and why I use other utilities like electricity, gas, and water is my own business for which I pay a monthly usage fee (and am very willing to pay). Why should my Internet Service Provider (ISP) get to know which “websites [I] visit” when I’m browsing the Internet from home?