Typically the preliminary pain point in home services hiring is finding the right pro who you like, who you trust, and who does great work. Once you find that pro, you don’t want to let him or her go. You want to keep them in your pocket, and reach out to them whenever you’re in need — in your own on-demand way…

What service pro wouldn’t want to keep a rolodex of regular clients, or be accessible for on-demand booking from high-paying clients, or even set their clients up on recurring appointment schedules?

Having a direct relationship with one’s client is crucial when gauging cash flow visibility, and also cheaper from a customer acquisition standpoint — much easier to convert a past client than win a new one.