Michael Lopp on a trait often overlooked yet critical to building teams and leadership both in and outside the workplace: unfailing kindness.

I’ve played a lot of video games with a lot of humans. I’ve lead and been lead by a lot of different people and personalities, but never have I seen the clear results of being unfailingly kind. Following DJ’s lead, we communicate better, we learn from each other, we celebrate our successes, and we laugh heartily about our failures.