1. A leader continually works on improving how things are done in large and small ways, seeking different perspectives, and bringing people along a purposeful mission.
  2. A manager focuses on the job at hand without greater vision or ingenuity.
  3. A wanderer offers exciting ideas but can’t make things happen.
  4. A clock puncher stays in a comfort zone and resists change.

Particularly when making decisions at pivot points–which by definition call for changing the status quo–you need to avoid the trap of risk avoidance and make decisions like a leader. However, our study found that, over time, most people tend to move toward the status quo—with increasingly unsuccessful results.