“…libraries are about more than just e-readers or any other media, as important as those things are. They are about more than just buildings…They are also about human beings and their relationships, specifically, the relationship between librarians and patrons.
“…In an environment where we are continually being solicited to buy, click on, or otherwise consume products selected for us by algorithms (which often make ridiculous and even insulting suggestions), the presence of a guiding human sensibility seems more valuable than ever. A good librarian, unlike the monetizing formulas employed by Google or Amazon or Facebook, is not only capable of independent thought, he or she is also committed to nurturing critical thinking in others. All the technological bells and whistles a library can employ are pretty much worthless if there’s no one minding the store.”